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Certificates on Avaya Aura
Approaches for securing your Avaya Aura environment. Every week I speak to one or two customers that ask the same questions – what do I need to do to deploy certificates in my environment and what is the best way to do that? Customers need to deploy certificates into their […]
Setting up an Avaya Vantage Device
IAUG Orlando 2023 Presentations
IAUG 2021 OrlandoPresentations
Installing Avaya One-X Communicator Quickly for Remote Workers
Many customers I have worked with over the past two weeks were getting call center staff up with Avaya’s One-X Agent and Agent for Desktop due to the need to have people working at home. I got many requests for a quick install guide for One-X Communicator. Communicator can be […]
Installing Avaya One-X Agent software quickly by coping configurations files.
Customers are scrambling to get Avaya Agent software deployed for remote workers to deal with the COVID19 work from home scenarios. Good news is that Avaya is providing temporary licensing. If your Agents can work from home using a VPN, they can set up remote worker quickly. If is important […]