Thanks for attending IAUG in Orlando! I had a lot of fun doing these presentations for John Waber and David Lover. Here are the 3 presentations. Please reach out to me with comments or questions. I hope you enjoyed them! Workplace Deployments for UC and Mobile Call Center I wanted […]
Installing Avaya One-X Communicator Quickly for Remote Workers
Many customers I have worked with over the past two weeks were getting call center staff up with Avaya’s One-X Agent and Agent for Desktop due to the need to have people working at home. I got many requests for a quick install guide for One-X Communicator. Communicator can be […]
Installing Avaya One-X Agent software quickly by coping configurations files.
Customers are scrambling to get Avaya Agent software deployed for remote workers to deal with the COVID19 work from home scenarios. Good news is that Avaya is providing temporary licensing. If your Agents can work from home using a VPN, they can set up remote worker quickly. If is important […]
Using Avaya Agent software in a VDI environment.
If your week has been anything like mine, COVID19 and remote worker has been what everyone is talking about. I have been on dozens of conference calls with customers thinking about how to send their workers home and provide a solid UC solution. Fortunately, Avaya has always provided great solutions […]
IAUG 2020 Phoenix Presentations
Thanks for attending IAUG in Phoenix! I hope you enjoyed my sessions. It is always a blast getting to present to other “Avayans” and share information on technology. Enjoy the presentations and ping me with questions and comments! Zero touch config of Avaya IP endpoints and IX Workplace Client (with […]